Our Sliding Door Repair Process

Warranty: 1-year labor warranty. Licensed, insured, and bonded — serving Florida since 2019.

5-STEP PROCESS

How We Repair Your Door

Fast, honest, done right the first time. Most jobs completed in a single visit — no back-ordering parts, no return trips.

45–90
Minutes Avg. Repair
40+
Door Brands Stocked
1 Year
Labor Warranty
Free
On-Site Estimate
Quick Answer: Call before 2 PM for same-day service. Technician arrives with parts, diagnoses for free, repairs after your approval, and backs the work with a 1-year warranty — all in one visit.

Our 5-Step Process

1

Call or Book Online

Call your region’s direct number or submit an online request. We answer Mon–Sat, 7 AM–7 PM. Tell us your city and what the door is doing (or not doing) — sticking, jumping off track, won’t lock, etc.

Same-day slots available on most calls placed before 2 PM.

2

Technician Arrives with Parts

Our technician arrives within the scheduled window with roller systems, tracks, locks, and handles for 40+ door brands already on the truck. We don’t need a “preliminary look” to order parts — we stock the most common hardware for every Florida housing era.

Coastal calls include marine-grade stainless hardware options.

3

Free On-Site Diagnosis and Quote

We diagnose the root cause of the problem — not just the visible symptom. A door that sticks might need rollers, or track work, or both. We check everything and tell you exactly what the repair involves and what it will cost. No work begins until you approve the quote.

No trip charges for estimates within our service area.

4

Repair Completed in One Visit

Work begins on approval. Most sliding door roller replacements take 45–90 minutes. We lift the door, swap the rollers, clean the track, adjust the height, test the lock, and test the full slide before packing up. If we find additional issues (a second panel, a worn handle), we quote those separately — you decide if you want them done the same day.

We clean up our work area before leaving.

5

Walkthrough and 1-Year Warranty

Before leaving, we walk you through what was done and give you maintenance tips specific to your door type and environment. We document the service in our system. All labor is covered by a 1-year warranty — if the same repair fails within 12 months, we return and fix it at no charge.

Parts are covered per manufacturer warranty (typically 1–3 years).

What to Have Ready When You Call

Good to Know

  • City and zip code (for dispatch routing)
  • Door type: sliding glass, pocket, window
  • What it’s doing: sticks, jumps off track, won’t lock, broken glass
  • Number of panels (single, double, triple)
  • Approximate door age if known

Day of Service

  • Clear a 2-foot space on both sides of the door
  • Remove pets from the repair area
  • Move furniture if it blocks the door panel travel
  • Have contact info for anyone else who needs to approve the quote

Counties We Serve

Alpha Sliding Doors is licensed, insured, and bonded. Serving Florida homeowners since 2019 with a 1-year labor warranty across 13 counties.

Alpha Sliding Doors & Windows Repair is a DBA of .
Licensed, insured, and bonded. Insurance certificate available on request — call 772-210-4955.
Serving 13 Florida counties from offices in Vero Beach (HQ), Lake Park, and Jacksonville.
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